So, this was 3 years ago. http://sheltieforums.com/threads/i-am-furious.20374/page-2 This post is about a vet tech who treated my poor elderly Bonnie very badly and gave her a bloody nose. I switched to a vet that I dearly love. I mean- this is a GREAT vet. He is good. They are all gentle. The vet doesn't do unnecessary treatments. He offers holistic as well as traditional treatments. I had another litter of puppies and took them in for their shots last week. There was an emergency and a rather long wait. I don't mind- I understand emergencies and my vet has worked me in when there was an emergency before. There is also a new tech who is there temporarily while my vet hires for a couple of positions. PROBLEM? My husband thinks it is the same tech as the above link. I honestly do not remember. I do know that they had this guy acting as receptionist. He reprimanded us for being early (as in 2 minutes early.) He disclosed personal information about the emergency. He told us, No, I don't want to look at the puppies. He picked up the carrier with the puppies and moved it without asking saying a really mean dog that hates other animals is coming through next. Then let that dog go through WITHOUT a leash. He spent quite a bit of time (like at least 15 minutes) complaining to us that he has to write names on the board and it's going to take a really long time. The markers don't work well. He likes drawing and art, but uses pencils, not stupid markers. He doesn't like being the receptionist, he wants to be in back actually helping. I know that I need to let the vet know about all of this, but am not sure if I should 1) call and try to talk. 2) fill it all out on the survey they sent. 3) wait until I'm there with Cooper on Thursday and talk in person. What would you do? And if it is the same tech as the Bonnie incident- I don't EVER want that guy near my dogs.