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Limits on signature line?

Discussion in 'Help Forum' started by Sharon7, Sep 12, 2018.

  1. Sharon7

    Sharon7 Forums Enthusiast

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    Question for the mods - I tried to change my signature line which is 4 lines currently, and after I modified it and tried to save, I got an error message that it was 2 lines too long, even though it was still 4 lines??? :confused2:

    Can someone fill me in? (Not a computer whiz....)
    Thanks!
     
  2. Caro

    Caro Moderator

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    Hmmm, tried 4 lines with my signature and it worked ok so will have to defer to the more computer literate mods.
     
  3. corbinam

    corbinam Moderator

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    Just throwing this out there (I’m not computer savvy!) but did you by chance have any colors or emojis? I think they are “longer” underneath the surface than they appear. Totally just a thought!
     
  4. Cara Sandler

    Cara Sandler Forums Enthusiast

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    Same with me. There is a limit on the length of my signature and there's no color or emojis.
     
  5. corbinam

    corbinam Moderator

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    Wonder if something changed in the back end. @Kelly ?
     
  6. Sharon7

    Sharon7 Forums Enthusiast

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    My signature lines are purple, but I don't think it's the length I think it's the number of lines (4 currently). Just wanted to add Elijah's name, I can remove mine to still have only 4 lines.
     
  7. Cara Sandler

    Cara Sandler Forums Enthusiast

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    And mine is only 2 lines but it still won't let me add any more characters to it.
     
  8. Kelly

    Kelly Administrator

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    The signature line max is determined by your usergroup status.

    Premium members: 4 lines or a maximum number of 300 characters plus style options.
    Registered users: 2 lines or a maximum of 150 characters
    Moderators have unlimited lines :)
     
    Last edited: Sep 12, 2018
    Cara Sandler and corbinam like this.
  9. Sharon7

    Sharon7 Forums Enthusiast

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    OK, still confused. As far as I know, I am a Premium member in good standing. I currently have 4 lines as follows:
    Sharon
    Brooke (the love bug)
    Faith (the Tornado)
    Sheltie angels Skye, Asta and Ally - forever missed.

    I tried to change it to:

    Brooke (the love bug)
    Faith (the Tornado)
    Elijah (Buster Brown)
    Sheltie angels Skye, Asta and Ally - forever missed.

    And I get an error message saying my signature is two lines too long. But it's already at 4 so ?????

    Did my membership lapse? Usually I get an email reminder, and I pay the yearly fee....
    Thanks for any help.
     
  10. Caro

    Caro Moderator

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    That's interesting because under your name it actually doesn't say Premium member, but then you have a photo Avatar which is only Premium. Weird things are happening:)
     

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