I wanted to give an update on Farmer's Dog.
As a lot of you know, my baby girl passed away on Dec 30, 2024 :'-(
I had just gotten in a shipment from Farmer's Dog, and she never touched any of it so I had a full box. When I went in to cancel my subscription with Farmer's Dog I opened a chat and asked if they had a program where I could donate it or anything.
They immediately refunded the entire last shipment! Almost $200. And just suggested that I donate it to any local shelters. I thought that was really cool of them.
Then today, I received an unexpected package from Bloomscape: a calathea houseplant, aka a "prayer plant"! It turned out to be a condolence gift from Farmer's Dog.
They really didn't have to do any of that. I mean, from the perspective of a business owner, I only had the one pet so I'm not an ongoing customer any more. I didn't expect a refund or a gift at all, and there's no financial advantage for them to have done it! So it was just... kind.