Ok-I apologize now if this is a long, rambling post, but I wanted to warn all my fellow sheltie (and other animal) lovers out there.
My pup got diagnosed with whipworm today (he's 7 months old). I give both my boys Interceptor since they are collie breeds. Interceptor is supposed to help control adult whipworms. I admit that I order my dogs' heartworm medicine online (Allivet.com) to save some money.
I called Novartis to see if they had a product guarantee I spoke to a very nice lady and we talked through everything. She said she could give me a goodwill payment for the fecal test, medicine and also reimbursement for a follow up fecal test. When she asked me where I purchase my Interceptor and I told her, she informed me that they do not sell to internet companies and neither guarantee nor endorse any product sold online; only those sold through a licensed veterinary practice.
So now I am going to discard any remaining Interceptor I have (waste of money there) and spend more money to get both my boys heartworm tested and then buy more Interceptor so if they are tested positive, Novartis will offer to reimburse some of the expense covered with treatment.
It's my own stupid fault...can't help but to be mad. I sent a letter to Allivet.com, but I'm not sure what I'm expecting to hear...LOL...
My pup got diagnosed with whipworm today (he's 7 months old). I give both my boys Interceptor since they are collie breeds. Interceptor is supposed to help control adult whipworms. I admit that I order my dogs' heartworm medicine online (Allivet.com) to save some money.
I called Novartis to see if they had a product guarantee I spoke to a very nice lady and we talked through everything. She said she could give me a goodwill payment for the fecal test, medicine and also reimbursement for a follow up fecal test. When she asked me where I purchase my Interceptor and I told her, she informed me that they do not sell to internet companies and neither guarantee nor endorse any product sold online; only those sold through a licensed veterinary practice.

So now I am going to discard any remaining Interceptor I have (waste of money there) and spend more money to get both my boys heartworm tested and then buy more Interceptor so if they are tested positive, Novartis will offer to reimburse some of the expense covered with treatment.
It's my own stupid fault...can't help but to be mad. I sent a letter to Allivet.com, but I'm not sure what I'm expecting to hear...LOL...

