Caro
Moderator
I agree with others - lodge a complaint with the AKC and tell them you will lodge a complaint about their inaction if nothing is done with whoever is their governing body (eg the consumer agency) - in fact ask them what the complaints procedure is if they do not take action (they do have to tell you.
But do put your complaint in writing - it is unlikely any action will be taken unless you do this officially - they are under no obligation to do anything unless you make the complaint official. But they must by law have complaints procedures so of course there are things they can do - they are just being lazy. Have you asked them about their complaints procedure?
You would also definately have a case under consumer laws. You brought a pedigree dog - and it isn't pedigree unless you get the papers.
But do put your complaint in writing - it is unlikely any action will be taken unless you do this officially - they are under no obligation to do anything unless you make the complaint official. But they must by law have complaints procedures so of course there are things they can do - they are just being lazy. Have you asked them about their complaints procedure?
You would also definately have a case under consumer laws. You brought a pedigree dog - and it isn't pedigree unless you get the papers.
So we didn't.
This has been a very frustrating experiance.